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Veterans CollaborativeShop

Contact & FAQ

Questions about an order, a size or joining the shop? Start here.

Shipping

Order totalCostDelivery
Under $75$6.95 flat5–10 business days
$75 and upFree5–10 business days

US addresses only. Items are printed in 2–4 days, then shipped. You enter your address at checkout.

Common questions

How long does shipping take?+

Every item is printed on demand, so your order arrives in 5–10 business days. Shipping is $6.95, or free on orders of $75 and up. You get tracking by email as soon as it leaves the printer.

What does print-on-demand mean?+

We make each item after you order it instead of holding stock. That keeps prices fair and waste low, and it is why shipping takes a few extra days.

What is your return policy?+

If an item arrives damaged, misprinted or the wrong size from what you ordered, email us within 30 days and we will replace it at no cost. Because items are made to order, we cannot take back a correct item that simply was not wanted.

How do sizes run?+

Polos and tees run true to size in a classic unisex fit, S through XXL. If you are between sizes, go up.

Do you ship outside the United States?+

Not yet. We ship within the United States while we get the shop running.

Can my brand join the shop?+

Yes. Send us a note with your brand and the products you have in mind and we will follow up.

Send us a note