Partner products

How partner-shipped products work

For shoppers

• Some premium items are shipped straight from a trusted partner, not from us.
• You pay once, through our normal checkout.
• Each product page shows the partner's shipping time, return window and warranty.
• If your cart has items from more than one partner, they arrive in separate packages.
• Personalized items are final sale unless defective.

For the store owner: install an app

1. Open your Shopify admin and go to Apps → Shopify App Store.
2. Search for Syncee or Spocket (or use Shopify Collective) and click Install.
3. In the app, pick products and push them to your Shopify store as Draft.

Get a product onto this site

1. In Shopify, add tags: journey:A (or journey:B), brand:ahec (the brand it belongs to), and category: with a group name, e.g. category:Cold plunge. Add personalized if it is custom.
2. Turn on Track quantity and turn off Continue selling when out of stock.
3. Open the site's admin page, press Sync from Shopify, and fill in the partner details: lead time, return window, who pays return shipping, warranty, and verified date.
4. Check your profit, then set margin check passed to true and save.
5. Set the product to Active in Shopify. It appears on the site within about two minutes, in the partner finder and the brand's Premium section.

Anything not Active, or without the margin check, stays hidden.